* Keep in a dry, covered area

* Spot clean with a damp cloth

* Gently shake or vacuum

* Do not allow doormat to get soaked in water

* If your doormat does get wet, simply hang to dry

All doormats are made to order and are typically shipped out within 3-5 days. However, processing times are subject to change, see individual products for an accurate time. This timeline does not include shipping time, weekends or holidays. Once shipped, delivery times are usually 1-4 business days via USPS Priority Mail.

At this time, we are not accepting returns, cancellations or exchanges. However, every situation is different! If you have any issues with your doormat, reach out to us in the chat box located on the bottom right of the site or message us on our Instagram page: @junie.b.designstudio and we will work with you to resolve the issue!

We send all packages through USPS who are still experiencing nationwide delays. It is recommended to check your tracking information continually (We see the same information on our end). If it has been 20-30 days and your package still has not been delivered, please contact us and we will take the next step with USPS.